TecCom Returns: Efficiently capture, track, and handle claims worldwide
Our Returns solution empowers you to efficiently manage the entire warranty and returns process. Receive all claims in a digital format on one platform for fast, seamless end-to-end processing. Gain transparency to understand the key factors driving claims, allowing you to take measures to decrease their number. Ensure a hassle-free returns process to enhance customer satisfaction and maximize lifetime value.
TecCom Claim Packages
TecCom | Warranty & Returns | Claim Package 100 Claims
TecCom | Warranty & Returns | Claim Package 500 Claims
TecCom | Warranty & Returns | Claim Package 1000 Claims
TecCom | Warranty & Returns | Claim Package 5000 Claims
TecCom | Warranty & Returns | Claim Package 10000 Claims
TecCom | Warranty & Returns | Claim Package 50000 Claims
TecCom | Warranty & Returns | Claim Package 100000 Claims
Standardised claim creation
Easy-to-use standardised form for warranty claims and logistic returns. Smart workflow with simple picture upload and fully customisable mandatory informaition.
One platform for all use cases
Easily accessible and providing a transparent workflow to your customers for returns, warranty and stock clearance.
Transparent approval process
Customisable receiver console to have relevant data in sight. Eassy customer communication via chat and transparanency of the current status. Final documentation of the technical analysis.
Connectivity
Simply connect to any customer globally. Easily integratable to your own systems.
Master returns automation to improve customer experience:
Simply connect and roll out to any customer worldwide.
Ensure quick and straight forward claim decisions with easy attachment of quality reports.
Tailor the integration to seamlessly fit into your existing system.
Reduce paper usage and minimize return routes for a more sustainable operation.
Achieve high customer satisfaction through Tailor the integration to seamlessly fit into your existing system.
Benefit from helpful features like TecDoc validation.